Received the radio and went through the initialization process. Entered WPA key; connected to network. Searched station by genre; radio locked up and turned off. Backlight seemed to be on. Could not turn on or off. Unplugged and plugged, screen came on for 7 seconds and went to backlight stage.
Tried master reset but never received reset message. Tired master reset 3-4 times and received initializing network message. Message never changed for 13 minutes. Went to bed and will call tech support tomorrow and if no resolution will return.
I am not an expert but not a novice either. Smart enough to setup if radio is working properly.
Setup process should not be this difficult. Jim [2010-06-15]
GDI-IR3000 Blank Screen
My Radio screen went blank it is only 3 months old. I tried to unplug and reset but nothing works on the screen, radio plays one station BBC1 but nothing appears on the screen. please advice me what to do I miss my music Thank you, John Fisher John Fisher [2010-04-19]
Related Articles
How to do a Master Reset on your Internet Radio In some instincenses it may be necessary to do a Master Reset your radio back to original factory settings. This is useful if your radio is locked up or not...
AT&T 2Wire Compatibility issues AT&T is blocking some of the ports that the Grace internet radio needs to communicate with our servers. This bockage is being done in the 2wire modem.
Check...
Registration Key not working Most likely the firewall is blocking the radio from accessing the internet. check the IP address in the radio to help determine what is going on.
Settings > Network...