Customer Support Center

Login / Register

User

Pass



Register | Forget pass?

Search KnowledgeBase

 

KnowledgeBase

Main  
 

Main Articles
Audio Decoders supported
o RealAudio® (cook, atrc, spro, raac) o Microsoft® WindowsMediaTM Audio (WMA 9 Standard) o MP3 o AAC and AAC+ o FLAC (lossless) o WAV (lossless) o AU o AIFF...
Last Modified: 2009-12-15 Number of views: 361
iPhone Application Quick Start Guide
Step 1 Upgrade your Grace Internet radio Firmware to software pack V257-a-865-a-349 or later. On the Grace Internet radio menu: 1. Choose ‘Settings' 2. Choose...
Last Modified: 2009-09-21 Number of views: 508
Master Reset to Internet Radio
1.  Unplug the power from the Internet Radio 2. Hold the select key in and keep it depressed while you plug the radio back in. 3.  Keep the select...
Last Modified: 2009-08-06 Number of views: 1552
Registration Key not working
Most likely the firewall is blocking the radio from accessing the internet. check the IP address in the radio to help determine what is going on. Settings > Network...
Last Modified: 2009-12-26 Number of views: 737
Streaming Protocols supported
o RTSP (Real Time Streaming Protocol) o MMS (Microsoft Media Server Protocol) o HTTP (Hyper Text Transfer Protocol)
Last Modified: 2009-12-15 Number of views: 440


Cell2Tel (1)
   


Most Viewed Articles
Sirius Internet Radio - Trouble Shooting Guide
This guide is intended for users who cannot connect their Grace Digital Internet Radio to Sirius. The common error is the radio will display 'change password or username'...
How to do a Master Reset on your Internet Radio
In some instincenses it may be necessary to do a Master Reset your radio back to original factory settings.   This is useful if your radio is locked up or not...
Setting Up Pandora on your Grace Internet Radio
You first must register your radio on www.reciva.com To register you will need to do the following: 1) You will need your radios serial number and registration key. Go...
Master Reset to Internet Radio
1.  Unplug the power from the Internet Radio 2. Hold the select key in and keep it depressed while you plug the radio back in. 3.  Keep the select...
AT&T 2Wire Compatibility issues
AT&T is blocking some of the ports that the Grace internet radio needs to communicate with our servers.  This bockage is being done in the 2wire modem....
Firewall Ports that block Radio Operation
Please note typical internet radio installations do not require any firewall or network configurations. For technical users who set up their home network to maximum...
Live365 Service
Live365 is a subscription service. They allow users to listen for free to the stations. For free users, there is a limit to the number of free people listening to that...
Sirius Requirements for Operation
In order to stream your Sirius stations to your Grace Internet Radio you must be a Sirius Member and you must upgrade to CD-quality sound (128K) for $2.99 / month...
Registration Key not working
Most likely the firewall is blocking the radio from accessing the internet. check the IP address in the radio to help determine what is going on. Settings > Network...
Split Recording into Separate Tracks
Splitting recordings into separate tracks From Audacity Wiki If you have a vinyl or cassette recording with separate...
No Sound while Recording Audacity
You cannot automatically play records through the computer speakers unless you are recording , because the turntable has been designed primarily as a recording turntable....
How to Burn Audio CDs
Audio CDs always contain high quality uncompressed PCM stereo data at 44 100 Hz sample rate, 16 bit resolution. So if you want to burn an audio CD, you should always...
Podcast Streams do not play
If your radio plays internet radio stations ok but you are unable to play a specific stream or podcast that you are saving in your 'my stations', 'my streams' or 'my...
iPhone Application Quick Start Guide
Step 1 Upgrade your Grace Internet radio Firmware to software pack V257-a-865-a-349 or later. On the Grace Internet radio menu: 1. Choose ‘Settings' 2. Choose...
Streaming Protocols supported
o RTSP (Real Time Streaming Protocol) o MMS (Microsoft Media Server Protocol) o HTTP (Hyper Text Transfer Protocol)
Most Recent Articles